This write-up explains exactly how to set up the HelpDesk ticket system utilizing the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in mins by utilizing the Softaculous application installer in cPanel.
To mount HelpDesk utilizing Softaculous, comply with these actions:
- Visit to cPanel.
If you do not know just how to log in to your cPanel account, please see this post.
- In the SOFTACULOUS APPS INSTALLER section of the cPanel home screen, click any one of the alternatives under Groups. The Softaculous installer page shows up.
It does not matter which choice you click under Categories. Every one of them start the Softaculous installer.
- In the Search message box, kind helpdeskz and afterwards press Go into.
Conversely, you can make use of the navigation pane on the left side. To do this, click Client Support, and after that click HelpDesk.
- Click Install. The installment web page shows up.
- In the Pick Method list box, choose the method.
If you have an SSL certificate mounted on your site, choose https:// or https://www. If you do not have an SSL certificate set up on your website, select http:// or http://www.
- In the Choose Domain listing box, choose the domain for setup, or approve the default worth.
- In the In Directory site message box, type the directory site where you want to set up the application, or approve the default worth.
If you desire your domain name to go straight to the application, see to it the In Directory text box is empty.
- In the Admin Username text box, kind the manager username.
- In the Admin Password message box, kind the manager password.
Ensure that you pick a solid password! The Softaculous installer gives a ranking for your password'’ s toughness, and also turns green when the password is solid. Alternatively, you can click the icon beside the Admin Password text box, as well as Softaculous creates a solid, arbitrary password for you.
- Click the symbol to expand Advanced Options.
- In the Database Call message box, type the name of the data source to create for the application, or approve the default worth.
- In the Table Prefix message box, type the data source table prefix, or accept the default value.
- If you do not intend to get e-mail notifications when application updates are offered, choose the Disable Update Notifications Emails check box.
A2 Holding highly advises that you obtain e-mail notices when application updates are available. Maintaining your website upgraded aids avoid unauthorized accessibility efforts as well as information loss.
- To immediately upgrade the application when updates are readily available, choose the Car Upgrade check box.
- In the Back-up Place list box, you can select an area to store application backups.
- In the Automated back-ups list box, you can select whether Softaculous makes regular back-ups of your application.
- In the Back-up Rotation list box, you can select just how typically Softaculous overwrites the oldest backup file with a new back-up data.
- To obtain website configuration details after the setup is total, type an e-mail address in the Email installation details to message box.
- Review the installation choices and also settings, and after that click Install. When installation is total, Softaculous provides details about the application'’ s arrangement.
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