We are happy to offer a refund/exchange for an unwanted item returned within 16 days of receipt. Please be aware that we must receive returns within 16 days of delivery – this is irrespective of your chosen payment method.
Please note that all items must be returned in a saleable condition:
Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, replacement or exchange on items that are not re-saleable.
If your order qualified for a free gift, it must also be returned before your refund or replacement can be processed.
We offer a FREE pre-paid returns service on all UK orders through Royal Mail. You will receive a pre-printed address label with your order.
If you are returning from outside of the UK, you will need to cover the cost of return shipping.